keeps asking me to upgrade after enter key

Home Forums Zortam Mp3 Media Studio Forum keeps asking me to upgrade after enter key

This topic contains 8 replies, has 0 voices, and was last updated by Zortam Support Zortam Support 1 year, 12 months ago.

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  • #751
    Zortam Support
    Zortam Support
    Keymaster

    so i purchase today, media center pro, enter my license, yet it still tells me to buy it, in the menu bar, and in the options menu. in help about, it shows it’s registered to me. whats going on. also, it doesn’t say i have the pro version?

  • #1569
    Zortam Support
    Zortam Support
    Keymaster

    hello everybody,

    but works not with my Zortam MP3 Media Studio Pro 11.50.

    i install on a clean pc, after rollback, so never before was this version or other zortam software installed.

    but still i have the button in the menue bar.

    in the about box is all ok my name and the license.

    so whats now ???

    hope somebody could help

    thanks

    wolfgang

  • #1570
    Zortam Support
    Zortam Support
    Keymaster

    hi zortam team,

    in my case works this not :-(

    i install the newest version 11.50 of Zortam Mp3 Media Studio Pro and i enter my purchase livetime license.
    in the menue bar is the still the button
    “upgrade to …”
    in the about box i be registered with name and license.
    also in the first page of options is still written “upgrade to …”

    why??? and what can i do???

    thanks
    wolfgang

    admin Wrote:


    > Hello,
    >
    > If you see that on main frame window caption shows
    > Zortam Mp3 Media Studio Pro and if about box has
    > your registration info you are registered to Pro
    > version. Menu bar with enetring reg.onfo has not
    > be disabled because of the updates from version to
    > version and i case someone needs to enter
    > registration info again.
    >
    > Also if you have installed some version before
    > version 10, it is good to install it different
    > folder. This will fix the problem.
    >
    > Zortam Support

  • #1526
    Zortam Support
    Zortam Support
    Keymaster

    Hello,

    If you see that on main frame window caption shows Zortam Mp3 Media Studio Pro and if about box has your registration info you are registered to Pro version. Menu bar with enetring reg.onfo has not be disabled because of the updates from version to version and i case someone needs to enter registration info again.

    Also if you have installed some version before version 10, it is good to install it different folder. This will fix the problem.

    Zortam Support

  • #1530
    Zortam Support
    Zortam Support
    Keymaster

    ok, it shows licensed to: my name in the about box, mp3 center 1.16 pro so i guess i’m good.

  • #1572
    Zortam Support
    Zortam Support
    Keymaster

    stimme1000 Wrote:


    > hi zortam team,
    >
    > in my case works this not :-(
    >
    > i install the newest version 11.50 of Zortam Mp3
    > Media Studio Pro and i enter my purchase livetime
    > license.
    > in the menue bar is the still the button
    > “upgrade to …”
    > in the about box i be registered with name and
    > license.
    > also in the first page of options is still written
    > “upgrade to …”
    >
    > why??? and what can i do???
    >
    > thanks
    > wolfgang
    >
    > admin Wrote:
    >


    >


    > > Hello,
    > >
    > > If you see that on main frame window caption
    > shows
    > > Zortam Mp3 Media Studio Pro and if about box
    > has
    > > your registration info you are registered to
    > Pro
    > > version. Menu bar with enetring reg.onfo has
    > not
    > > be disabled because of the updates from version
    > to
    > > version and i case someone needs to enter
    > > registration info again.
    > >
    > > Also if you have installed some version before
    > > version 10, it is good to install it different
    > > folder. This will fix the problem.
    > >
    > > Zortam Support

    Hi Zortam Team,

    but i make never another installation bevore :-( and still the button is there!

    sorry, but this is strange.

    tx
    wolfgang

  • #1573
    Zortam Support
    Zortam Support
    Keymaster

    Hello,

    Try to download version 11.50.

    Zortam Support

  • #1574
    Zortam Support
    Zortam Support
    Keymaster

    hi zortam team,

    thanks for that quick answer.

    but i work still with the version 11.50.

    i tryed agian to install version 11.50 in a different folder, but the result is the same :-(

    tx

    wolfgang

  • #1575
    Zortam Support
    Zortam Support
    Keymaster

    In version 11.55 we have fixed this bug.

    Zortam Support

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