Re: Installation problem

#1486
Zortam Support
Zortam Support
Keymaster

I have admin privileges. That is not the problem apparently. I have followed the following advice from zortam support also, without success:

“You need to delete the folder from My Music called Zortam Music, and then run the program again. Also you should know that if you want Zortam Mp3 Media Studio running properly on your computer, you need to have installed GDI+ on your computer”

and

“Try to uninstall and reinstall the application.”

None of these have changed anything.

It seems that there is incompatiblility with Vista home premium for some applications, which seems to be the case here. A Google search with the error message showed that is not uncommon. Do you have any further ideas?