After detail reserch we have found that this error is in connection with the hardware.
We have tested several computers with Windows2000 Server and with windows2000 Professional and
with Sp3 and SP4 but we couldn’t get the error that you have noticed.
So it looks that this type of error apears on low perctange of computers that are running windows 2000.
So please, you guys that have problem please send us to support@zortam.com your hardware configuration and we will keep trying to resolve that problem.