Buggy Program

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    • #327
      Zortam Support
      Keymaster

      I’ve purchased the program to normalize my mp3’s.
      I have about 11.500 mp3’s total in my folders.

      I’m not able to normalize them – everytime I want to start the normalization the program closes (without error message, without any message anywhere to identify the problem!).:(

      Is there any way to get this feature work or to identify the error, so that I can use it?

      Kind regards,
      Thomas

    • #985
      Zortam Support
      Keymaster

      Hi,

      This problem is resolved in version 5.00.

      Zortam Support Team

    • #995
      Zortam Support
      Keymaster

      I got similar problems, but this was not solely with Zortam.

      Sometimes there are files I can play but cannot change anything (even the tags). Those cannot be changed by another tag editor neither. I had to resample them with some prog.

      Then I had a file with a special character somewhere in the tag (spanish question mark: ¿). There I couldn’t normalize but could change the tag. I removed the special character and it could be normalized. And after this I could add the special character again.

      Cheers,
      Lazy

    • #996
      Zortam Support
      Keymaster

      The best thing to do to resolve this problem is to delete the tag entirely and enter information again. Sometimes tags are just corrupted. So you should use the option [Options]->[Clear All ID3 Tags]

      Zortam Support Team

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