Installation problem DirectX9 gdiplus.dll

Zortam Mp3 Media Studio Forums Zortam Mp3 Media Studio Forum Installation problem DirectX9 gdiplus.dll

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    • #681
      Zortam Support
      Keymaster

      Hello
      I have installed ZMMS, but I cannot manage to run it. I get the message ‘MFC application has stopped running. It has encountered a problem. Windows will try to find a solution” and Window fins no solution as nothing else happens.
      I have Vista family premium.
      Any idea of what’s going on?

    • #1485
      Zortam Support
      Keymaster

      You must have admin privileges to install ZMMS.

      Zortam Support

    • #1486
      Zortam Support
      Keymaster

      I have admin privileges. That is not the problem apparently. I have followed the following advice from zortam support also, without success:

      “You need to delete the folder from My Music called Zortam Music, and then run the program again. Also you should know that if you want Zortam Mp3 Media Studio running properly on your computer, you need to have installed GDI+ on your computer”

      and

      “Try to uninstall and reinstall the application.”

      None of these have changed anything.

      It seems that there is incompatiblility with Vista home premium for some applications, which seems to be the case here. A Google search with the error message showed that is not uncommon. Do you have any further ideas?

    • #1488
      Zortam Support
      Keymaster

      Hello.

      I install Zortam Mp3 media Studio OK with no errors.

      However when I run the application I get the same MFC Application error as mentioned in the original post.

      I have Vista Home Premium SP1, which is up to date, and have admin privileges.

    • #1524
      Zortam Support
      Keymaster

      I am also having the same problem with windows 7 – did you ever resolve the issue ?
      The downloads did not help

      Thanks

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