Zortam Mp3 Media Studio › Forums › Zortam Mp3 Media Studio Forum › keeps asking me to upgrade after enter key
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December 4, 2015 at 12:00 AM #751
Zortam Support
Keymasterso i purchase today, media center pro, enter my license, yet it still tells me to buy it, in the menu bar, and in the options menu. in help about, it shows it’s registered to me. whats going on. also, it doesn’t say i have the pro version?
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December 7, 2015 at 12:00 AM #1569
Zortam Support
Keymasterhello everybody,
but works not with my Zortam MP3 Media Studio Pro 11.50.
i install on a clean pc, after rollback, so never before was this version or other zortam software installed.
but still i have the button in the menue bar.
in the about box is all ok my name and the license.
so whats now ???
hope somebody could help
thanks
wolfgang
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December 7, 2015 at 12:00 AM #1570
Zortam Support
Keymasterhi zortam team,
in my case works this not
i install the newest version 11.50 of Zortam Mp3 Media Studio Pro and i enter my purchase livetime license.
in the menue bar is the still the button
“upgrade to …”
in the about box i be registered with name and license.
also in the first page of options is still written “upgrade to …”why??? and what can i do???
thanks
wolfgangadmin Wrote:
> Hello,
>
> If you see that on main frame window caption shows
> Zortam Mp3 Media Studio Pro and if about box has
> your registration info you are registered to Pro
> version. Menu bar with enetring reg.onfo has not
> be disabled because of the updates from version to
> version and i case someone needs to enter
> registration info again.
>
> Also if you have installed some version before
> version 10, it is good to install it different
> folder. This will fix the problem.
>
> Zortam Support -
December 9, 2015 at 12:00 AM #1526
Zortam Support
KeymasterHello,
If you see that on main frame window caption shows Zortam Mp3 Media Studio Pro and if about box has your registration info you are registered to Pro version. Menu bar with enetring reg.onfo has not be disabled because of the updates from version to version and i case someone needs to enter registration info again.
Also if you have installed some version before version 10, it is good to install it different folder. This will fix the problem.
Zortam Support
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December 9, 2015 at 12:00 AM #1530
Zortam Support
Keymasterok, it shows licensed to: my name in the about box, mp3 center 1.16 pro so i guess i’m good.
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December 11, 2015 at 12:00 AM #1572
Zortam Support
Keymasterstimme1000 Wrote:
> hi zortam team,
>
> in my case works this not
>
> i install the newest version 11.50 of Zortam Mp3
> Media Studio Pro and i enter my purchase livetime
> license.
> in the menue bar is the still the button
> “upgrade to …”
> in the about box i be registered with name and
> license.
> also in the first page of options is still written
> “upgrade to …”
>
> why??? and what can i do???
>
> thanks
> wolfgang
>
> admin Wrote:
>
>
> > Hello,
> >
> > If you see that on main frame window caption
> shows
> > Zortam Mp3 Media Studio Pro and if about box
> has
> > your registration info you are registered to
> Pro
> > version. Menu bar with enetring reg.onfo has
> not
> > be disabled because of the updates from version
> to
> > version and i case someone needs to enter
> > registration info again.
> >
> > Also if you have installed some version before
> > version 10, it is good to install it different
> > folder. This will fix the problem.
> >
> > Zortam SupportHi Zortam Team,
but i make never another installation bevore
and still the button is there!
sorry, but this is strange.
tx
wolfgang -
December 12, 2015 at 12:00 AM #1573
Zortam Support
KeymasterHello,
Try to download version 11.50.
Zortam Support
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December 12, 2015 at 12:00 AM #1574
Zortam Support
Keymasterhi zortam team,
thanks for that quick answer.
but i work still with the version 11.50.
i tryed agian to install version 11.50 in a different folder, but the result is the same
tx
wolfgang
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December 23, 2015 at 12:00 AM #1575
Zortam Support
KeymasterIn version 11.55 we have fixed this bug.
Zortam Support
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