keeps asking me to upgrade after enter key

[Zortam SupportKeymaster]

so i purchase today, media center pro, enter my license, yet it still tells me to buy it, in the menu bar, and in the options menu. in help about, it shows it’s registered to me. whats going on. also, it doesn’t say i have the pro version?

[Zortam SupportKeymaster]

hello everybody,

but works not with my Zortam MP3 Media Studio Pro 11.50.

i install on a clean pc, after rollback, so never before was this version or other zortam software installed.

but still i have the button in the menue bar.

in the about box is all ok my name and the license.

so whats now ???

hope somebody could help

thanks

wolfgang

[Zortam SupportKeymaster]

hi zortam team,

in my case works this not

i install the newest version 11.50 of Zortam Mp3 Media Studio Pro and i enter my purchase livetime license.
in the menue bar is the still the button
“upgrade to …”
in the about box i be registered with name and license.
also in the first page of options is still written “upgrade to …”

why??? and what can i do???

thanks
wolfgang

admin Wrote:

---

> Hello,
>
> If you see that on main frame window caption shows
> Zortam Mp3 Media Studio Pro and if about box has
> your registration info you are registered to Pro
> version. Menu bar with enetring reg.onfo has not
> be disabled because of the updates from version to
> version and i case someone needs to enter
> registration info again.
>
> Also if you have installed some version before
> version 10, it is good to install it different
> folder. This will fix the problem.
>
> Zortam Support

[Zortam SupportKeymaster]

Hello,

If you see that on main frame window caption shows Zortam Mp3 Media Studio Pro and if about box has your registration info you are registered to Pro version. Menu bar with enetring reg.onfo has not be disabled because of the updates from version to version and i case someone needs to enter registration info again.

Also if you have installed some version before version 10, it is good to install it different folder. This will fix the problem.

Zortam Support

[Zortam SupportKeymaster]

ok, it shows licensed to: my name in the about box, mp3 center 1.16 pro so i guess i’m good.

[Zortam SupportKeymaster]

stimme1000 Wrote:

---

> hi zortam team,
>
> in my case works this not
>
> i install the newest version 11.50 of Zortam Mp3
> Media Studio Pro and i enter my purchase livetime
> license.
> in the menue bar is the still the button
> “upgrade to …”
> in the about box i be registered with name and
> license.
> also in the first page of options is still written
> “upgrade to …”
>
> why??? and what can i do???
>
> thanks
> wolfgang
>
> admin Wrote:
>

---

>

---

> > Hello,
> >
> > If you see that on main frame window caption
> shows
> > Zortam Mp3 Media Studio Pro and if about box
> has
> > your registration info you are registered to
> Pro
> > version. Menu bar with enetring reg.onfo has
> not
> > be disabled because of the updates from version
> to
> > version and i case someone needs to enter
> > registration info again.
> >
> > Also if you have installed some version before
> > version 10, it is good to install it different
> > folder. This will fix the problem.
> >
> > Zortam Support

Hi Zortam Team,

but i make never another installation bevore and still the button is there!

sorry, but this is strange.

tx
wolfgang

[Zortam SupportKeymaster]

Hello,

Try to download version 11.50.

Zortam Support

[Zortam SupportKeymaster]

hi zortam team,

thanks for that quick answer.

but i work still with the version 11.50.

i tryed agian to install version 11.50 in a different folder, but the result is the same

tx

wolfgang

[Zortam SupportKeymaster]

In version 11.55 we have fixed this bug.

Zortam Support

[Author]

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