Purchased Pro version will not register / upgrade

Zortam Mp3 Media Studio Forums Zortam Mp3 Media Studio Forum Purchased Pro version will not register / upgrade

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    • #834
      Zortam Support
      Keymaster

      oday I purchased the Pro upgrade and received a keycode.

      When I enter the keycode, the program says it is correct.

      However, I DO NOT get the upgraded features.
      I continue to have a menu item to buy the software upgrade.

      The “About Zortram” box shows my keycode and User Name correctly.

      I visited your forum and see that this bug was supposedly fixed in version 11.55. I am using a much newer version of Zorteam 12.65 but the bug is still there.

      I have tried adding a Data Execution exception for the Zortram Studio Pro .exe file since I was not sure if you have fixed your problems in Windows 7 / 64 bit.

      How do I register this program and use the features I paid for?

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