Purchased Pro version will not register / upgrade

Zortam Mp3 Media Studio Forums Zortam Mp3 Media Studio Forum Purchased Pro version will not register / upgrade

This topic contains 1 reply, has 0 voices, and was last updated by Zortam Support Zortam Support 4 years ago.

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  • #834
    Zortam Support
    Zortam Support
    Keymaster

    oday I purchased the Pro upgrade and received a keycode.

    When I enter the keycode, the program says it is correct.

    However, I DO NOT get the upgraded features.
    I continue to have a menu item to buy the software upgrade.

    The “About Zortram” box shows my keycode and User Name correctly.

    I visited your forum and see that this bug was supposedly fixed in version 11.55. I am using a much newer version of Zorteam 12.65 but the bug is still there.

    I have tried adding a Data Execution exception for the Zortram Studio Pro .exe file since I was not sure if you have fixed your problems in Windows 7 / 64 bit.

    How do I register this program and use the features I paid for?

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