Recognizing covers problem

Zortam Mp3 Media Studio Forums Zortam Mp3 Media Studio Forum Recognizing covers problem

This topic contains 1 reply, has 0 voices, and was last updated by  Zortam Support 5 years, 1 month ago.

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  • #829

    Zortam Support

    Hi All,

    I am new to Zortam & this forum, so I hope I am not asking an RTFM. Sorry in advance if this is so.

    Problem is simple. I have mp’s which have cd-covers added, but Zortam refuses to recognize this. I have created a library of 150Gb of mp3’s and of several albums on this file it just doesn’t ‘read’ the cover.
    In the beginnig it correctly told me they were failing, so I added them with another product I find easier for this (tagscanner). But wether I rebuild the library, do not use the library, or consolidate it, it refuses to ‘see’ them.
    And yes, I have rechecked and other products indeed see the cover

    Help appreciated !

    leemjvd – NL

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