Zortam Support

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Viewing 12 posts - 706 through 717 (of 717 total)
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  • in reply to: Problems with Media Studio 10 #1547
    Zortam Support
    Keymaster

    I have just installed the update to version 10.15 and realized that my problem is still there. For example – I have the following titles:
    Ashley Tisdale – crank it up
    Aura Dione – I Will Love You Monday
    Band Aid 20 – Do They Know Its Christmas

    First, I select the three titles, press CTRL + R and delete all the tags other than artist. Then I hit Ctrl + C and click OK. All options are enabled.
    After the Auto-Tag in every title is “Guilty Pleasure” as album, what is wrong.

    I hope now you can understand my problem. I’m a paying customer of a lifetime license, and I think I can expect some help.

    in reply to: Artist Tag & MCE Compatibility #1229
    Zortam Support
    Keymaster

    There is an option in program [Change/Clear/Replace any Tag] that does that.

    Zortam Support

    in reply to: Artist Tag & MCE Compatibility #1228
    Zortam Support
    Keymaster

    I just need a way to easily copy all the Artist tags to “Album Artist” for all the files selected in the list view. Something like “auto update album artist”. It could be more general to allow any tag copy, but I don’t know if there are any other common uses for this feature other than to work around this issue which seems quite popular on MCE forums

    in reply to: How to add artwork to multiple files? #1352
    Zortam Support
    Keymaster

    Just select files from the list and apply picture to the files.

    Zortam Support

    in reply to: Yikes #1545
    Zortam Support
    Keymaster

    Boy, I feel so dumb. Can you please tell me how to check file permissions. I checked the folder holding the songs to make sure they can be shared and they are. But I don’t know about permissions. Thank you.

    in reply to: updating artwork and lyrics / itunes / ipod nano #1226
    Zortam Support
    Keymaster

    It looks that iTunes can not reproduce some larger picture that we are getting from Amazon.

    We will try to contact iTunes development team and try to resolve this problem.

    Zortam Support

    in reply to: Artist Tag & MCE Compatibility #1225
    Zortam Support
    Keymaster

    Can you be more specific about bulk copy?

    Zortam Support

    in reply to: updating artwork and lyrics / itunes / ipod nano #1224
    Zortam Support
    Keymaster

    In the previous thread you indicated that you had reproduced the issue in iTunes. Do you have any further data on why this is? I cannot seem to get the art work or lyrics to show in iTunes when I pull them in via this product.

    in reply to: updating artwork and lyrics / itunes / ipod nano #1227
    Zortam Support
    Keymaster

    Thanks for the response. I will watch the thread for updates. It also seems that the lyrics are not getting into iTunes as well. From this thread it seems this is isolated to my installation. Any thoughts? I am currently running iTunes 6.0.1.3 and using the 5G 30GB iPod.

    Hope this can get fixed, from the looks of what I have seen and used to far, this product is hands aboe the ton of others I have tried to use to update Album Art and lyrics.

    Doug

    in reply to: Playlists #967
    Zortam Support
    Keymaster

    Am surfing the Internet. Found a same-name. Are we connected? Perhaps you’ll reply?

    in reply to: Playlists #1192
    Zortam Support
    Keymaster

    Am surfing the Internet. Found a same-name. Are we connected? Perhaps you’ll reply?

    in reply to: Playlists #1090
    Zortam Support
    Keymaster

    Am surfing the Internet. Found a same-name. Are we connected? Perhaps you’ll reply?

Viewing 12 posts - 706 through 717 (of 717 total)